Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unopened and mint-condition vinyl records. If your order arrives damaged or defective, we will provide a full refund or exchange to ensure your collection remains perfect.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and a brief explanation of the reason for the return.
- 2.Prepare the Package
Carefully pack the record in its original specialized mailer to prevent any warping or corner dings during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to the package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our specialists verify the condition of the return, your refund or replacement will be processed within 5-7 business days.